The Sun (Lowell, MA), June 20, 2004, Business Section


Have no key?
Get Know-Key

   CHRIS GAMBON, Sun Correspondent







HUDSON, N.H. Sometimes the idea for a new product emerges from a research and development lab. Other times it springs fully formed as a result of the inventor's personal experience. The latter was the case with the so-called "Know-Key," developed by Geocentric Systems Inc. and its founder, George Alexandropoulos of Westford. It's a small electronic device that, when installed in a car door, allows the car's owner to trigger power-door locks as well as the trunk lock of the vehicle.

And the impetus for its development occurred a couple years ago in the parking lot of a Westford Little League field.

"The first time I locked myself out of my car, I was at a father/son Little League game," Alexandropoulos, 47, recalled during an interview at the company's manufacturing facility in Hudson. "I remember trying to get into the car after I locked my keys inside. I had my son try to reach the lock through a partially open window. I even grabbed a stick and tried to pry up the door lock. It took me two hours to straighten this out."

Soon afterward, Alexandropoulos heard a story while at work that made him shudder. A co-worker got a call from his wife, who was up in New Hampshire's White Mountains skiing with their two small children. She called to say that she had locked her keys in the car. The car was running, and it was bitterly cold and snowing. Yet, she was stranded with two small children.

"Because of my own experience at the Little League field, I understood exactly how helpless he felt at that moment," Alexandropoulos said. "I realized that this was a common problem, and knew there wasn't a simple solution."

The Geocentric product is the size of a cell phone. It consists of microprocessor-controlled electronic components mounted on a circuit board and encased in a small plastic case. The device is installed inside a car door and connected to existing electrical wiring.

The Know-Key transforms the vehicle's door handle into an "intelligent handle," an electronic switch that the owner can use to transmit an unlock command to the vehicle's power locks. By lifting the handle a certain number of times, an electronic code is flashed to the Know-Key system. The system then triggers the car's locking system to open.

"People lock their keys in their car all the time. And there's never a good time for it to happen," Alexandropoulos said, adding that in some areas, liability issues prevent police from unlocking a car except in emergencies.

Alexandropoulos went on to say that modern autos contain a lot of dense wiring and electronics, due to power windows and locks, and remote mirror controls. Thus, opening a car door using a "Slim Jim" or other tool can result in damage that's expensive to repair.

"I started to think about the need for a simple, keyless unlocking system," Alexandropoulos said. "I brainstormed with my cousin Alan, who is a top-notch electronics design engineer, on how to develop a product."

After a long cycle of design and development, the two men built their first prototype on a simple piece of 1-by-6 lumber.

"We bought a car door at a junk yard, and constructed a model in our lab," said Alexandropoulos, who lives in Westford. "We wired the prototype into the car door, and rigged it so that if the system worked, a small light would go on, and the door lock would pop open."

Alexandropoulos remembers that on a particularly cold February night, the two men got the device to work.

"The light flashed on, and we heard the 'ka-chunk' of the door lock popping open. It worked! We had a viable product! It was one of the most emotional moments of my life, almost up there with my wedding day and the birth of my children."

Alexandropoulos, an electrical engineer who had worked at Raytheon, Honeywell and a startup called Prospects Inc., soon left his corporate job to concentrate on his venture. Funded so far by friends and family, Geocentric has successfully commercialized the product. Alexandropoulos explains that from its inception, the business has targeted becoming a direct supplier to the big auto manufacturers.

"While we're going after the vehicle manufacturers, that could be a long design and marketing cycle," he said. "We're a startup. That means we need to generate revenue. So in the near term, we'll be working with the regional installers of aftermarket systems. This means a shorter time to market for us."

The Know-Key is now available through local installers of after-market auto parts, including Mobile Electronics Zone in Lawrence. Alexandropoulos won't disclose the price for which he sells it, although it's believed to be in the hundreds of dollars. And while Geocentric is working aggressively with installers in New England, it's possible that the Know-Key product's next success may come in Canada.

"We now have a sales and marketing representative in Canada, where we are engaged in discussions with a large installer of aftermarket products," Alexandropoulos said. "We're hoping to move several thousand units in Canada over the next year."

The inventor is hoping to ship between 50,000 and 100,000 systems next year, and to double that volume in 2006. The firm currently employs four people at its headquarters in Westford, and at a manufacturing facility it shares with Princeton Technology in Hudson.

Alexandropoulos, who grew up in Lowell's Acre neighborhood and graduated from Lowell High and the University of Lowell, speaks with conviction about the commitment and support it takes to get an emerging firm off the ground.

"It's long hours, long days and sacrifices," he said. "I wouldn't be running a viable business today without the support of my family, my sons, Nick and Greg, and especially the support of my wife, Dori. She's a real partner in this enterprise."

Alexandropoulos also cited the support of Princeton Technology, whose president, Wayne Norton, is a contact from Alexandropolous' corporate days.

"Ever since I first briefed Princeton on the Know-Key product, they've been enthusiastic and demonstrated a real belief in the viability of our product and our company," Alexandropoulos said.

Alexandropoulos is reluctant to discuss a so-called exit strategy, stating that he's more focused on commercialization of the Know-Key product and on building a viable company. But when pressed, he hints that eventually a large supplier to the automotive industry could purchase Geocentric Systems.

"There are two business terms I'm not comfortable with," Alexandropoulos said. "One is 'exit strategy' and the other is 'barriers to entry.' I was at a conference recently for suppliers to the automotive industry and an expert on startups said to me 'So, let me tell you about barriers to entry.'"

"I said to him, 'No. I don't believe in barriers to entry. Take a look at my name tag. I'm a first-generation Greek-American from Lowell's Acre neighborhood. I'm the son of Greek immigrants and grew up with a strong work ethic. Now I'm the president of a manufacturing firm doing business internationally. I was a big kid who grew up, trained and finished the Boston Marathon. Now I'm running a different kind of marathon.

"There are no barriers in this life."


(c) 2004 The Sun (Lowell, MA). All rights reserved. Reproduced with the permission of Media NewsGroup, Inc. by NewsBank, Inc.